Frequently Asked Questions

Yes, we provide plumbing, electrical, AC repair, appliance repair, and handyman services in Hulhumalé Phase 1 and Phase 2, as well as Malé City and Villingili. A minimum MVR 350 site visit / service charge applies before arranging a technician visit. If the issue is small and can be fixed quickly without extra parts or major work, it may be completed within this charge.

AC repair costs depend on the issue. We can provide a basic estimate by phone or WhatsApp, but an accurate price may require a technician to inspect the AC. A minimum MVR 350 site visit / diagnosis charge applies. After inspection, we will provide a clear quotation before starting any additional repair work. Extra parts, gas refill, major repairs, or additional labour will be quoted separately.

For the time being, we are closed on Fridays. On Saturdays, we are available from 2 PM to 10 PM. On other working days, we are available from 8 AM to 10 PM. For urgent requests, please contact us on WhatsApp. Urgent visits may be charged MVR 500, plus any additional repair, parts, or service charges if required.

Yes. We handle small and quick fixes such as door handles, leaky taps, electrical switches, wall mounting, furniture assembly, and other handyman work. A minimum MVR 350 site visit / service charge applies. If the job is small and does not require extra parts or major work, we may complete it within this charge.

The MVR 350 is our minimum site visit / service charge. It covers the technician’s visit and diagnosis. If the issue is small and can be fixed quickly without extra parts or major work, we may complete it within this charge.

Yes. The minimum site visit / service charge must be paid before we arrange the technician visit. After payment, please share the payment slip via WhatsApp so we can confirm and schedule the visit.

Only if the job requires extra parts, materials, additional labour, transport, or more time. We will explain the cost and get your approval before starting additional work.

Spare parts, materials, fittings, accessories, or replacement items are charged separately. We will inform you of the cost before proceeding.

After submitting your request, please transfer the site visit / service charge and share the payment slip via WhatsApp. Once payment is confirmed, we will arrange the technician visit.

Urgent site visits are charged at MVR 500. This is for priority attendance. Additional repair work, parts, or materials may be quoted separately if required.

Not always. The urgent charge covers priority visit and diagnosis. If the job is small and can be fixed quickly without extra parts or major work, it may be completed within this charge. Otherwise, extra work will be quoted separately.

No. If extra work, parts, materials, or additional labour is required, we will explain the cost first and proceed only after your approval.

No. We try to keep pricing clear and simple. Any extra charges will be explained before work begins.

If the technician has not yet been assigned or dispatched, please contact us as soon as possible. Cancellation or rescheduling will be handled based on the status of the booking.

Yes, you can request to reschedule. Please inform us early so we can adjust the technician’s schedule.

No. The MVR 350 covers the site visit and diagnosis. Small issues may be fixed within this amount, but repairs that require parts, extra labour, or more time will be quoted separately.